Introduction
Xbox series, Did you purchase an Xbox game but are not satisfied with it? Did you purchase an Xbox Live subscription and aren’t sure how to cancel it? These FAQs about getting a refund for your Xbox product will provide answers to these common questions and more.
Go to Microsoft’s Refund Center
If you’re not happy with your purchase, you can get a refund within 14 days of purchase. There are some things to keep in mind before you request your refund:
1. You’ll need the email address and password associated with your Microsoft account.
2. You’ll need an Xbox One console or Windows 10 PC with the latest Xbox One update installed and the game you want to return installed on it.
3. Make sure the game is unopened and in its original packaging, including any DLC codes that came with it originally (these should be in their envelope).
4. To start the process, go to Xbox’s website and log in to your account.
5. Click Your Orders from the menu on the left-hand side of the screen.
6. Select Xbox Series X or Xbox Series S games from the drop-down menu at the top right corner of this page, then click Request A Refund.
7. Once you’ve confirmed all necessary details, click Request A Refund.
8. It’s important to note that refunds cannot be given if someone has played more than two hours across any games included in their order, whether they have been purchased through the Xbox Games Store or not.
9. Requests for Xbox Series X and Xbox Series S games that were ordered less than 14 days ago will take three to five business days to process. All other requests will take six to eight weeks.
10. For more information about refunds, please visit the Microsoft Support site.
Click on the Submit a Request button
You can return your Xbox game in-store within 14 days of purchase. You will get an instant refund. You cannot get an instant refund online because the original payment may not have cleared yet, and we must have your banking information on file in case you need to return something in-store.
That’s the gist of it! If you have any other questions, feel free to ask us in the comments below. We hope this blog post helps clear up any confusion about getting refunds on Xbox games!
Select Xbox as your product
We understand that sometimes you just want your money back – no questions asked. We’re happy to offer Xbox refund requests on both Xbox Series X and Xbox Series S games. Just make sure you meet the criteria, then follow these steps:
1) Check the purchase date of your game.
2) Select your reason for requesting a refund.
3) Complete our short form, and we’ll take care of the rest!
4) Request an Xbox refund.
5) Wait patiently for your Xbox refund request to be processed (this may take up to 4 weeks).
6) Once processed, Xbox will credit your Microsoft account and return it within.
7) 10 business days.
Choose Game purchase as your issue
You’re in luck! You can get your money back on Xbox Series X and Xbox Series S games if you don’t like them. Keep in mind, refund requests are accepted only within 14 days of purchase and the game needs to be unopened. If it’s been opened, the refund will be taken as store credit instead of cash. When requesting the refund, please provide the following information:
The email address associated with your account -The Microsoft account ID associated with your Xbox Live Gold membership -Your reason for requesting a refund
Enter your code and order number
The Xbox refund process is pretty easy. However, there are some things you need to know before starting the process. The first thing you need to do is contact Xbox Support. You can call 1-800-4MY-XBOX (1-800-469-9269) and talk to someone over the phone, chat with them online, or send an email.
Once you’ve contacted them, they will give you instructions on how to get your money back if it’s been more than 14 days since your purchase date. If it’s less than 14 days, they’ll give you instructions on how to return the game for a refund at your nearest store.
Follow the instructions on the screen
1. Log into your Xbox account.
2. Choose the game you want to refund and press A on it.
3. Select Refund from the menu that pops up, then enter your Microsoft account password and select Confirm
4. Hit the B button on your controller to go back one screen, then select Refund again
5. Press B again and choose Yes, I want to get my money back for this game.
6. You’ll be notified if your refund is successful. Once completed, the purchase will be removed from your Xbox profile and it will no longer appear in your library.
Wipe-out: Description: Xbox refund: how to get your money back on Xbox Series X and Xbox Series S games Title: How to Get a Refund for Your Xbox Series X or Series S Game Text: Follow the instructions on the screen:
1. Log into your Xbox account.
2. Choose the game you want to refund and press A on it.
3. Select Refund from the menu that pops up, then enter your Microsoft account password and select Confirm.
4. Hit the B button on your controller to go back to one screen, then select Refund again.